An intercultural team can be of great advantage when it comes to solving complex problems, as different points of view are coming together. At the same time, cultural diversity comes along with some diffculties. Entrepreneurs often underestimate the cultural implications of such a cooperation. We dive head first into joint projects, true to the motto: “I’m sure it will be fine,” without investing much time in the preparation of our employees or considering potential complications. Only well into the business relationship do we realize the problems of international cooperation.
Co-workers with diverse cultural backgrounds bring unique experiences and perceptions to the table in groups and work teams. Pooling the diverse knowledge and skills of culturally distinct workers together can benefit companies by strengthening teams’ productivity and responsiveness to changing conditions. Each employee in a diverse workplace possesses unique strengths and weaknesses derived from their culture in addition to their individuality. When managed properly, diversity in the workplace can leverage the strengths and complement the weaknesses of each worker to make the impact of the workforce greater than the sum of its parts.
The factors that affect success in teamwork occur both within the team itself and in the work environment in which the team must function. It’s why in our workshop we are going to get something more than aspirin and band-aids. We will get substance and process and focus on the principles that bring long-term results.
BENEFITS OF INTERCULTURAL TRAINING COURSES
Effective teams see their diversity as a source of strength and creativity. It is why the participants will learn:
- What does it mean to be a good team
- Focus on the strengths of each individual member; and practice openness to difference. Maximize what works.
- Focus on using diversity as a source of innovation.
- Apply the underlying Principles Of Good Communication
- Different ways to approach a decision
- Be “other” focused in team member interactions with each other.
The following outline highlights some of the key learning points. As part of our workshop program, we will modify content as needed to meet your business objectives.
- REVIEWING THE UNDERLING PRINCIPLES OF GOOD COMMUNICATION
This workshop could begin with the introduction that exposes you to a method for improving your communication skills and achieves “Third Alternative” solutions. You will learn how to focus on the speaker, empathize with what is being said, analyze the message, and respond. The participants will also learn to identify the four Bermuda Triangles of idea decay and begin work to alleviate or eliminate them in your team.
- SYSTEMIC STRUCTURAL CONSTELLATION FOR ANALYZING THE CURRENT SITUATION
Systemic Structural Constellations are a successful means for coping with change processes or conflicts. They are particularly suited, if the issue is to be expressed explicitly within the team. Each team member can take the position of each other member, thereby understanding it her/himself and all team members can experience the development process first hand.
- JOINING FORCES: WHAT DOES IT MEAN TO BE A GOOD TEAM
This component of the workshop looks for the answer of the question: what does it mean to be a good team? It is important for all of you to know your team working strengths and weaknesses. This part helps you uncover common team working problems that you might be experiencing. Once you’ve completed the assessment, we start with a discussion of what makes a successful team and where the teams are falling short.
- STRATEGIC FRAMEWORK: TEAM’S VALUES
Although most of us are not fully aware of our core values, these underlying values guide our decision-making process. They help establish our goals and give us the sense of purpose; they are the unwritten criteria for our daily actions and choices. Your teamwork is guided by your set of underlying fundamental core values. Not knowing our values is like not knowing why we do what we do. We have some simple and quick exercises to help you get past the sense of overwhelm when asked to do overly complicated exercises in identifying core values.
- HOW MANY ROADS ARE THERE? SIX WAYS TO APPROACH A DECISION
This component of the course explores additional tools you can use to generate ideas and solve problems in new ways. It also includes actions you can take to incorporate creativity into your daily routines. Next, You will learn about Edward DeBono’s six thinking hats, and you will practice using the hats during a problem-solving discussion. Then they will look at some basic problem-solving tools and finally, you will apply these tools to a case study in a large group discussion.
- CULTURAL ASSIMILATOR
The cultural assimilator is one of the best team developed method for the study of culture and social behavior. It uses a series of scenarios, or critical incidents, that involve some sort of culture clash or misunderstanding to prepare people for interacting effectively with culturally different others.
- TEAMWORK ACTIVITIES
Those team activities intentions are to better communication, cooperation, teamwork, trust, respecting others, responsibility, caring, uniqueness and perseverance in a fun format. They help illustrate the importance of collaboration and often ends with an aha! moment when teams realize they are not collaborating as well as they could be. Those team building activities can help your group understand the assets and challenges you possess when working as a team and serve as a useful lesson to teach about material limitations and working under timelines
- SIMULATION ACTIVITY
This cross-cultural simulation that helps you understand how culture affects each person’s behavior and what is required of each person to live or work with people who have different values, work styles, and world views. This activity help you understand the meaning and impact of culture and demonstrate the potential for misinterpretation that arises when one evaluates another culture solely from the perspective of one’s own values. It can also prepare you and your corporation for an organizational change. It is an excellent exercise for analyzing problems and developing teamwork, cooperation, and creative problem solving in international context. Saving the world has never been so much fun!
- Theoretical short lectures and multimedia presentation
- Communication exercises. We learn how to improve cross-cultural communication.
- Case studies – based on specific culture. A case study is a description of a realistic situation including sufficient detail of the perspectives of the different characters to make it possible for the participants in a training program to analyse the problems involved and to determine possible solutions.
- Simulation of real situations – participants will take over the different roles. Simulation games and role plays. The major and most appropriate purpose of a role play is skill building. It is a training activity where participants take on characteristics of people other than themselves in order to learn how to interact in specific situations with members of a specific culture.
- Interactive video exercises (viewing recorded situations at work and analysing the different approaches
Have you ever wondered how some work groups exhibit effective teamwork and others remain dysfunctional for the life of the team? Effective teamwork is both profoundly simple and difficult at the same time. How do they do it? Can I learn it? Of course, there are many techniques, some quick-fix advice and solutions, which may eliminate some of the cosmetic or acute problems through social aspirin and band-aids. But these things work for a short time. The underlying chronic condition remains, and eventually new acute symptoms will appear.
REQUEST A PROPOSAL
We would be happy to talk with you about your department or organization’s needs and possible solutions. Please us for further information about what the intercultural can do to assist you.